Frequently Asked Questions
Posting an Ad
Do I need an account to post an ad?
Yes. Our classified site requires that you register for an account to post a classified ad. Having an account makes it convenient to manage all of your ads in one place! Signing up for an account is easy, click here to get started!
I forgot my account’s username and/or password. How can I retrieve this information?
If you have forgotten your username and/or password, on the classifieds login screen, click the "Forgot your password?" or the "Forgot your username?" link. Enter your account’s email address to have this information sent to you. Please be sure to check your spam/junk folders for the email if you don’t see it right away. If you are still having issues, please contact us and we will be happy to assist you!
How can I feature my ad?
You can now promote your ad for only $1/day. You choose how many days you would like your ad posted as a top ad (up to 30 days). To promote an already posted ad, sign into your account, then click “Manage My Ads”. Click the Promote button next to the ad you wish to promote, follow the prompts that follow for posting and payment. To promote a new ad, simply sign into your account and post a new ad, selecting your promotion preferences before clicking submit. Follow the prompts for posting and payment.
How long will my ad be posted?
All ads are posted for 30 days before they expire. If you would like to repost your Ad to the top of the listings before it expires, consider paying to promote your ad.
How can I edit my ad?
If you wish to edit your ad, you can do so with these instructions: sign into your account, then click “Manage My Ads". Click the Edit button next to the ad you wish to edit.
If you are unable to locate your ad in your “Manage My Ads” area, it may be due to being logged into another classified’s account associated with another email address. Please check to make sure you are logged into the correct account used to post the ad, and it will then show in “Manage My Ads”, allowing you to edit the ad.
How can I delete my ad?
If you need to delete your ad, sign into your account, then click “Manage My Ads”. Click the Delete button next to the ad you wish to remove.
If you are unable to locate your ad in your “Manage My Ads” area, it may be due to being logged into another classified’s account associated with another email address. Please check to make sure you are logged into the correct account used to post the ad, and it will then show in “Manage My Ads”, allowing you to delete the ad.
I’m having trouble adding photos to my classified listing. Why aren’t they attaching?
Please make sure the total size of your photo(s) does not exceed the maximum file size allowed (20 MB). If your photo(s) are under this limit, please allow a minute or two for all photos to attach to your listing. If you are attaching large photos this will take a bit longer.
What is not allowed on PembinaValleyOnline Classifieds?
Please see a list of our prohibited items and services.
What are the rules for using PembinaValleyOnline Classifieds?
Please visit our disclaimer page for all rules and policies regarding PembinaValleyOnline classifieds.
Which services are NOT allowed in the Services category?
- Multi-level marketing jobs that require recruitment
- Pyramid schemes that necessitate payment both initially or periodically
- Jobs that pay only commission
- Jobs that depend upon the enlistment of other affiliates
- Ads that are ambiguous about the particular line of employment they’re offering
Can I link to my website in my Ad?
No, not if the intention of your ad is to send flow to another website. Your ad must convey a particular service or article. However, you may paste a web site address into your ad by including a URL in the description, if you would like to link to additional product information, more pictures, or an alternate contact method.